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eGain Ireland
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Who
We Are
eGain provides Global 2000 companies with
Enterprise Interaction Management (EIM) software
to transform call centres into multi-channel
eService networks. Our best-of-breed applications
include Web self-service, live online assistance,
email-based communications and enterprise-wide
knowledge management - all designed to integrate
with your contact centre. Companies use eGain
solutions to achieve better operational efficiency
and increase customer satisfaction, resulting
in greater returns on investment.
Our Customers
eGain has over 800 customers across the globe,
including 24 of the 50 largest global corporations.
eGain customers include ABN Amro, BBC, BMW,
BUPA, Cegetel, Irish Ferries, Credit du Nord,
DaimlerChrysler, Egg, Halifax, HMV, KPN Orange,
Lloyds TSB, Nuon, Old Mutual, Posten, Renault,
and Timberland.
Alliances and Affiliates
eGain recognizes the value to our customers
of creating a community of consultants, outsourcers,
and solution and technology providers through
a robust alliance and affiliate program. Through
such a holistic community, we offer our customers
the means to quickly implement a comprehensive
eBusiness service solution.
Contacting eGain
eGain serves customers worldwide including
Europe, the USA, the Middle East and Africa.
The European headquarters is situated in the
United Kingdom near London, with offices in
Ireland, France, Italy, The Netherlands, and
Spain. eGain and its subsidiaries have been
operating in Europe since 1990.
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eGain Communications Ltd
Bushfield House,
57, Philipsburgh Avenue
Fairview
Dublin 3
Ireland
Phone: +353 1 5165749
Fax: +44 1753 464647
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